Privacy Policy

This Privacy Policy explains how Autoconfianza (“we”, “our” or “us”) — the trade name of the business operated by Caio de Almeida Selau, identified in the footer of this website — collects, uses, stores and protects personal data when you visit www.autoconfianzamasc.online or purchase any of our digital products (infoapps, ebooks and subscription software).

We process personal data in line with applicable data protection laws, including the Brazilian General Data Protection Law (Lei nº 13.709/2018 — “LGPD”) and, where relevant, the equivalent laws of your country of residence.

1. Data We Collect

We collect only what is needed to run this website and deliver our products:

• Order data — name, email address and, where invoicing requires it, billing details, supplied by you or by the payment platform that processed your order.
• Account and access data — login email and usage records needed to grant and keep access to infoapps and SaaS subscriptions.
• Support data — the content of the emails you send us and whatever is needed to resolve your request.
• Technical data — IP address, browser type, device information and pages visited, gathered automatically through server logs and, when enabled, basic analytics.

We do not collect sensitive personal data and we never see or store full payment card numbers.

2. How We Use Your Data

• To deliver purchased products and grant access to infoapps and subscriptions
• To process payments, renewals, cancellations and refunds
• To answer support requests and communicate about your order
• To send transactional emails (order confirmation, access details, renewal notices)
• To keep the website secure and working properly
• To meet legal, tax and accounting obligations
• With your consent, to send occasional emails about our products — you can opt out at any time through the unsubscribe link

3. Legal Bases for Processing

Under the LGPD and equivalent laws, we rely on the following legal bases:

• Performance of a contract — delivering the product you bought
• Legal obligation — tax, invoicing and consumer-protection requirements
• Legitimate interest — website security, fraud prevention and service improvement
• Consent — marketing communications and non-essential cookies

4. Cookies and Analytics

We use essential cookies required for the website to function and may use basic analytics cookies to understand aggregate usage (pages visited, approximate location, device type). Analytics data is not used to identify you personally.

You can accept or reject non-essential cookies through the banner shown on your first visit, and manage or delete cookies at any time in your browser settings. Rejecting non-essential cookies does not affect your ability to use the website.

5. Payments

All payments are processed by independent, PCI-DSS-compliant payment platforms. Card details are entered directly in the processor's secure environment; we never receive or store full card numbers. The payment platform acts as its own data controller for the payment data it collects, under its own privacy policy.

6. Sharing of Data

We do not sell or rent personal data. We share it only with:

• Payment platforms — to process orders, subscriptions and refunds
• Hosting and infrastructure providers — to run the website and deliver digital products
• Email service providers — to send transactional and, with consent, marketing messages
• Authorities — where required by law, court order or to protect our legal rights

Each provider processes data only as far as needed to perform its service.

7. International Transfers

Some of our service providers (hosting, email, payments) may store or process data outside your country of residence. Where that happens, we use providers that offer adequate safeguards consistent with applicable data protection laws.

8. Data Retention

We keep personal data only as long as necessary for the purposes described here: order and invoicing records for the period required by tax and consumer law; account data while your access or subscription is active; support correspondence for up to two years after resolution. Once data is no longer needed, it is deleted or anonymized.

9. Security

We apply technical and organizational measures proportionate to the size of our business: encrypted connections (HTTPS/SSL), access controls, reputable infrastructure providers and minimal data collection. No method of transmission or storage is 100% secure, but we protect your data using industry-standard practices.

10. Your Rights

Subject to applicable law (including Articles 17–22 of the LGPD), you have the right to:

• Confirm whether we process your personal data and access it
• Correct incomplete, inaccurate or outdated data
• Request deletion of data processed with your consent, or that is unnecessary or excessive
• Request portability of your data to another provider
• Withdraw consent at any time, without affecting prior processing
• Object to processing carried out under legitimate interest
• Lodge a complaint with the competent data protection authority (in Brazil, the ANPD)

To exercise any of these rights, email contact@autoconfianzamasc.online. We respond within the timeframe required by applicable law.

11. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

12. Third-Party Links

This website and our products may link to third-party websites and checkout pages. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version, with its “last updated” date, will always be available on this page. Material changes may also be communicated by email to active customers.

14. Contact

For any question about privacy or this Policy, contact the data controller:

Autoconfianza — operated by Caio de Almeida Selau
CNPJ: 58.167.397/0001-90
Rua Enfermeira Sandra Helena da Silva, 889 – Jardim das Avenidas, Araranguá – SC, 88906-010, Brazil
contact@autoconfianzamasc.online